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Terms and Conditions

 

Our Contact details:

Tangerine and Green, 17 a St Judes Road, Englefield Green, Egham TW2O 0BY

Tel: 01784 430809

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

We accept most credit and debit card payments, Visa, Mastercard, Maestro. You may send and pay for flowers over the phone by calling us. We do not except American Express.

Orders that are cancelled online or via the phone are subject to a cancellation fee.

Delivery Orders received before 1pm Monday to Saturday UK time for UK delivery will be delivered on the same day if required.

We will only attempt delivery once. If the recipient is not home the flowers/plant are returned to the shop and a delivery note is left informing them that flowers/plant have tried to be delivered and to collect from the shop.

If a neighbour is home we will try and leave the flowers/plant with them providing they are willing to take responsibility for the delivery.

Tangerine and Green are not responsible for theft or damage of flowers, plants or sundries if left.

We take care of our flowers and ensure freshness and quality at all times.

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01784 430809 

Privacy Policy, you can view our Privacy Policy Online.

Refunds/Returns Policy

Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers.