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Should you need to speak to a Tangerine and Green you can contact the us by phone 01784 430809 or by email This email address is being protected from spambots. You need JavaScript enabled to view it.

Our opening hours are:

Monday to Saturday from 9.30am to 5pm

You can also use the contact form on the “Contact Us” page to communicate directly.

Should you need to amend or cancel an order you have placed we usually require 48 hours notice (72 hours at peak periods). We are however unable to make any changes to orders that have already been dispatched.

Delivery costs vary please call for a quotation.

Our flowers will be beautifully prepared and hand delivered, along with the personal gift card message from you.

You can select delivery dates online when choosing your flowers. We agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date for florist delivered products. 

You can pay for your order using the following methods:

Visa
Delta
Visa Electron
Solo
Switch
Maestro
Mastercard
All orders are prepaid and unfortunately we are unable to accept payment by cash on delivery.

Deliveries are made between 9am and 5pm each working day and may be delivered later at peak periods such as Valentines and Mother’s Day. Should you require a confirmation of delivery please call 01784 430809

On some rare occasions Tangerine and Green may need to substitute some of the stems in the design. We will ensure that the item is to value and remains in the same colour scheme and style of design. If you feel that the item does not meet our substitution policy please contact us.

Should your recipient not be at home at the time of delivery the florist will leave a calling card to tell you if the flowers are with a neighbour or to call the shop to rearrange a delivery.

Many hospitals no longer accept flowers so it is always advisable to check before placing your order.

Before placing the flowers in a vase/container it is advisable to cut the stem of each flower with a sharp knife and remove about 2-3 cms from the end. Cutting with a knife as opposed to secateurs or scissors will create a larger area ensuring maximum uptake of water. It is also a good idea to remove any leaves, which will be below the water before placing in a vase.

Vases/Containers -It is very important that the flowers are placed into a clean vase to prevent any bacteria affecting the flowers. Gerberas in particularly last longer when placed in a clean container.

Water -You may be surprised at the amount of water that flowers require to remain healthy. Add luke warm water to a vase/container as opposed to cold water from the tap. Keep the water topped up every 2-3 days should be sufficient. If you have used flower food do not throw the water away, just add to the existing water. If you receive a gift where the flowers have been arranged in foam (oasis) you can keep the arrangement fresh by adding water to the oasis every 2-3 days but be careful not to add too much or you make create some spillage. Place the arrangement on a place mat to ensure protect the underlying surface.

Flowers will last longer if they are displayed away from direct sunlight and draughty areas. (However if you want the flowers to open up quickly then placing the flowers in a warm room will speed this process up).